Returns & Exchanges

Returns and Exchanges Policy

Effective Date: Feb. 22, 2026

At Aquawoman Maps, customer satisfaction is important to us. This Returns and Exchanges Policy explains the conditions under which items may be returned or exchanged.

1. Eligibility for Returns

Items may be returned within [7/14/30] days of purchase provided that:

The item is unused and in its original condition

All original packaging, accessories, and receipts are included

The product is not damaged due to misuse or improper handling

2. Non‑Returnable Items

The following items are not eligible for return or exchange:

Used or damaged products

Customized or special‑order items

Perishable goods or live items (if applicable)

Clearance or final‑sale products

3. Exchanges

We offer exchanges for defective or incorrect items received. To request an exchange:

Contact us within [number] days of receiving your order.

Provide proof of purchase and photos (if required).

Once approved, instructions for exchange will be provided.

4. Refunds

After receiving and inspecting the returned item:

Approved refunds will be processed to the original payment method.

Processing time may take [5–10] business days, depending on your payment provider.

Shipping or delivery fees are non‑refundable unless the return is due to our error.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a trackable shipping method, as we are not responsible for lost returns.

6. Damaged or Incorrect Orders

If you receive a damaged or wrong item, please contact us within 48 hours of delivery so we can resolve the issue quickly.

7. How to Start a Return

To begin a return or exchange, contact us at:

Email: order@aquawomanmaps.com Phone/WhatsApp: 0245667879 Business Name: Aquawoman Maps

8. Policy Updates

We may update this policy from time to time. Any changes will be posted on our website or communicated through official channels.

By making a purchase from Aquawoman Maps, you agree to this Returns and Exchanges Policy.